Privacy Policy
Last updated: 12/5/2025
1. Introduction
Combined Commercial Australia ( “we“, “our“, or “us“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address when you contact us or request services
- Service Information: Details about the plumbing services you request or receive
- Technical Information: IP address, browser type, device information, and usage data when you visit our website
- Communication Records: Records of correspondence, calls, and service reports
3. How We Use Your Information
We use the collected information for:
- Providing and managing plumbing services
- Responding to your inquiries and service requests
- Sending appointment confirmations and service updates
- Improving our website and services
- Complying with legal obligations
- Sending marketing communications (with your consent)
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our business operations
- Professional advisors (lawyers, accountants)
- Regulatory authorities when required by law
- Emergency services if necessary for your safety
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated “ date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Combined Commercial Australia
16/22 Phillips Road Kogarah
Sydney, NSW, Australia
Email: info@combinedcommercial.com.au
Phone: (02) 9876 5432